Terms of Payment

  • Check, MasterCard, Visa, American Express accepted
  • All invoices are Net 20 days with a 10-day grace period. We reserve the right to bill 1.5% per month interest on overdue balances starting from invoice date with a minimum charge of $2.00 per month
  • All non-payment invoices over 90 days may be turned over to a collection agency unless arrangements in advance for payment have been made
  • All sales taxes are charged at the customer’s county percentage rate unless an exemption form has been provided
  • Hardware and software sales will be billed at time of order or quote approval
  • All residential and walk-in services must be paid at the time services are rendered


  • The manufacturer warranty is included with all new hardware sales. The customer has the option to handle warranty items on their own as labor will be billed at the normal rate to manage warranty claims, replace, reinstall, or reconfigure warranty items that have gone bad after installation for hardware failures or problems. Any shipping charges will be the customer’s responsibility
  • Used or reconditioned items do not have a warranty unless specifically listed on the sales invoice
  • All labor and services will be rendered in a professional and workman-like manner by qualified engineers or technicians. Under certain circumstances, and at the discretion of Compu-Net Systems LLC, warranty rework may not be billed or may be discounted for labor warranty repairs


  • Compu-Net Systems in not responsible for any data loss during normal system operations, maintenance, or troubleshooting activities
  • Quotes (verbal or written) are given in advance of starting work if requested. Because of the dynamics of working on computers, actual hours worked may go over the hours quoted and actual hours worked will be billed. Inform the engineer or technician doing the work that you want to be notified if the time worked will go over what is quoted

Best Practices Guide

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